“What is your green fee on Sunday?”
Gives the price by weekday, season and 9 or 18 holes, including reductions and partner clubs — exactly as you have set it out.
What the assistant takes on
The assistant picks up the phone, you keep the overview.
- Answering calls when the office is busy or closed
- Answering questions about opening hours, green fees, competitions, directions and catering
- Taking callback requests and messages and passing them on by email
- With Golf Plus: booking tee times directly on the phone (in development)
Typical calls
Your office hears this every day.
Six questions that come in hundreds of times each season — and what the assistant does with them.
“Do you have anything free on Saturday morning?”
Reads out the free tee times and notes the request for the office. With Golf Plus it books the group directly on the phone.
“Is the course even open today?”
Passes on the daily note your team leaves in one sentence each morning: winter greens, no trolleys when wet, closed holes.
“When does entry close for the club competition?”
Gives the date and entry fee from your competition calendar and takes the entry, so it reaches the office in order.
“Can I book a lesson with the pro?”
Takes the preferred time and a callback number and sends both as a message to the pro or the office.
“I am a visitor — do I need a handicap certificate?”
Explains course permission and handicap cards and says what your club actually requires. The assistant knows the terms your members use.
Limits
What the assistant does not do.
Just as important as the questions it answers.
- No promise you have not set outYou decide at setup what the assistant must never promise. In case of doubt it takes a message and passes it on.
- No information about membersWho played when, what handicap somebody holds: only your office answers questions like that.
- Changes and cancellations are your team's decisionThe assistant takes the request and passes it on. It only makes new bookings, it never cancels.
- It does not pretend to be humanAnyone who asks gets an honest answer. And anyone who wants a person is put through or called back.
Contact
Let us work out how much time you could save.
In a free first call we look at how your club runs and show you what is worth automating. We advise in German, Dutch and English.